Mike's Auto Service & Repair

4.7 (10 reviews)

173 River St, West Springfield

Hartford, CT 00000

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About Mike's Auto Service & Repair

Mike's Auto Service in the Hartford area gives advice that loses them money - an oil change visit surfaced other issues, and they offered guidance even though it didn't result in extra work for them. Road tests come standard with routine services, no-starts get diagnosed as fuel pumps with clear estimates, and there's a little card with gummies that an 11-year-old approved of.

First-timers are in and out inside 30 minutes. Connecticut emissions repairs and state work available. Rated 4.7 across 500 reviews.

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Customer Reviews

4.7
Based on 10 reviews
5 star
9
4 star
1
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1 star
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Mike Locke
Featured
Mike Locke Verified

Quick, efficient and honest. Went for an oil change & they found some other issues. They gave me some great advice even though it didn't result with extra money for them.

July 17, 2026
Kevin Doyle
Featured
Kevin Doyle Verified

First time there. I was impressed how friendly everyone was! I had an oil change done and was in and out in a quick 30 minutes! Mike's is a great (and very financially reasonable) alternative to dealership service.

July 6, 2026
Lizzie Mueller-Casartello
Featured

We bring our cars to Mike's for anything from routine maintenance to emergencies, the staff is always kind and willing to spend time explaining everything each step of the way. Very understanding and accommodating when it comes to payments and pickups. Highly recommend them as your regular go to for service!

June 14, 2026
Joanne Despard
Featured

Took my car to Mike’s Auto Service for the first time — just a routine oil change — and I’ll definitely be back. They took the time to perform a road test and diagnose a few issues, without any pressure to have the work done right away. The staff was friendly and genuinely helpful throughout. It’s refreshing to find an auto shop you can trust. Highly recommend!

May 12, 2026
Kim Tasakovic
Featured

Amazing quick service! Worked with me for what I needed! I would 100% trust and come back again! I loved the little card with the gummies and so did my 11 year old!

November 11, 2025
Dan Williams
Featured

This is absolutely the shop you want to bring your car, in a world of shady auto shops this place is the absolute definition of honest and hard working. The owner and every single mechanic are extremely helpful with explaining things in detail which most shops do not do. Not only honest pricing but good work done that they back 100%. Will be only coming here for any and every car issue that arises knowing it will be taken care of honestly and efficiently.

October 31, 2025
Michael LeFebvre
Featured

I brought my car in after it wouldn’t start, and the team quickly diagnosed it as a bad fuel pump. They explained everything clearly, gave me a fair estimate, and had it fixed faster than I expected. The car’s running perfectly now. Everyone there was professional, honest, and easy to deal with...it’s hard to find a shop you can really trust, but these guys definitely earned it. Highly recommend!

October 17, 2025
Paige L
Featured
Paige L Verified

I’ve trusted Mike’s Auto with several of my cars over the years, and they’ve never let me down. I was first referred to them in 2021, when they did over $2,000 worth of extensive work on my neglected 2013 Chevy Malibu, restoring it to good condition at a fair price. Since then, I’ve recommended them to anyone looking for reliable auto service. Most recently, I brought in my 2017 Hyundai Santa Fe Sport after Hyundai failed it on an oil consumption test and told me the engine needed a full decarbonization. Mike’s Auto handled the job without hesitation, first trying a few less expensive options before moving forward with the full decarbonization since it’s such a costly service. They also gave me helpful advice on additional ways to improve my vehicle’s overall health. They completed the decarbonization, cleared two check-engine codes, replaced belts, filters, spark plugs, my inspection sticker, and more—at $1,150 less than what the dealership quoted me. Everything was done exactly as promised, backed by a 2-year warranty on the work. Mike’s Auto continues to earn my trust, and I’ll never stop recommending them.

September 1, 2025
Erika Valek
Featured
Erika Valek Verified

Wonderful customer service! I highly recommend this family own business that prioritizes the little things. They left this thoughtful sign with the bill and treat inside my car and gave me the option for after hours drop off and pick up. This was very convenient with my unique work hours. Thank you so much!

July 9, 2025
Victoria Pham

First time here, referred by a friend. I was able to do a walk in for an oil change and had some filters changed as well. Stephanie assisted with getting me in quickly. I assumed prices would be a bit more affordable but they are comparable to the dealership prices that I normally go to. Despite that, service was efficient. Great marketing idea to include a QR code along with the little surprise. I would come here again for future services.

February 20, 2026

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