Andy's Tire & Auto Service

Our service was phenomenal. They took their time checking for any issues, the receptionist and mechanics were personable and broke down any issues in customer-friendly language. They were very cost-effective! I will definitely continue bringing my vehicles to Andys!

Real happy with this latest service at Andy's. Last November they replaced the right-front wheel hub/bearing (among other parts) and it went bad again roughly seven months later. They didn't hesitate to replace the parts under warranty including labor. And I was able to score a loaner car free of charge that got me through the weekend until the parts arrived the following Monday and the car was ready that afternoon. Good people there and them doing this work under warranty was HUGE for me.

Andy's was a pleasure to work with. Got my front brakes replaced, a/c recharged, oil changed, tires balanced and aligned, and some other small maintenance things taken care of. They got my car back to me in the same day and the prices were very reasonable.

I have been stranded and walking my daughter to school for days. I didn’t know what to do and I called the shop yesterday and came in this morning about my squeaky serpentine belt. Just to be told it was a whole lot more. The mechanic was so polite and knowledgeable. He knew what to do like immediately. The ladies were so friendly offering me coffee to warmup in the lounge while I waited. The young man in training laughing with me about deer accidents just brightened my morning. Thank you everyone at Andy’s today. From entrance to exit you have a phenomenal team. Know wonder Andy’s is #1 all around.

My old 2004 ram 1500 4x4 needed catalyst converters and new exhaust system. They did a great job and Ed in service went above and beyond to make sure I was satisfied. I will continue to take my vehicles to Andys.

I'm usually hesitant to leave 1 star reviews, but my experience today warrants the rating. I own a business where I use my work truck on a daily basis, and it takes a lot of planning to get my truck serviced. Today is Wednesday May 20th and I scheduled my alignment the previous Friday. I dropped my Truck off at 2pm for a 3:30 appointment. Now 5 pm rolls around and no call, then 5:30. So I call up there and I am informed that they didn't touch my vehicle. The service manager seemed apathetic and could care less about my business. I even wonder if they would have bothered to inform me that it wasnt getting done today. He did offer me a dismal $20 off if I rescheduled. My service business relies heavily on being punctual and taking into account my customers schedules and them usually having to take time off work, and bugging friends and family to help with my appointments. There was a clear lack of communication and accountability on the part of the scheduling/service department. Needless to say I would not recommend Andy's if your time is important to you, because it was clear my time and patronage was not appreciated.

I called on a Friday and was able to get in the following Monday for an oil change, tire rotation, and transmission fluid service on my 2020 Honda CR-V. I spoke with Ed, who was great to work with and very accommodating. When I got the call that my vehicle was ready, I was told they couldn’t perform the transmission fluid drain and replacement because they didn’t have the proper adapter and could only do it if it were a 2000s Chevy, stating that the Honda adapter was “weird” and could only be performed at a Honda dealership. When I arrived to pick it up, Sara gave me a completely different explanation, saying she refused to allow the team to do the transmission fluid because she’s had a bad personal experience changing transmission fluid, and that my car would likely develop issues since it hadn’t been done before at 55k miles. I reiterated that I did not want the transmission flushed, but only drained and refilled per Honda’s suggestion. My CR-V has sensors that notify when maintenance is due, so the service recommendation didn’t come from me guessing. It came from the vehicle itself. I left not knowing whether the service wasn’t performed due to missing equipment or simply because they refused it out of caution. Either way, the mixed communication made it hard to feel confident about the situation. Edit 11/5/2025: I spoke with Rex and he helped to clear up some confusion on the requested services versus what was understood from the team. He offered to make things right. I appreciate the efforts the team makes to ensure things are right with their customers. Once the drain and refill is completed I’ll be sure to update the review with results. Edit 11/11/25: Moving the review from 3 stars to 1 star. After my last conversation with Rex, he asked me to bring my car back so it could be made a “priority” on 11/10/2025. I dropped it off Sunday evening (11/9/25) so it’d be ready first thing Monday. After hearing nothing all day on 11/10/25, I called around 5:30pm for an update and was told they hadn’t gotten to it yet but that it would be first in line the next morning, despite Rex assuring me it would be completed by end of day Monday. I ended up without a vehicle all day Tuesday, 11/11/25. When I called again around 3:45pm, I was told they still hadn’t started but expected it done by closing. I ended up picking my vehicle up with no work performed and will be taking it elsewhere. What frustrates me isn’t just that the promised work wasn’t done, it’s the complete lack of communication. Both times, I had to call for updates. Andy’s used to be my go-to shop for anything automotive, but over the past year the service quality has steadily declined, and this experience sealed it for me that I cannot in good faith return for any future services.

UPDATE 10-4-2025 I was told by the manager that he would get with the mechanic, and others to discuss what they can do for me and call me on Tuesday. Didn't call me back, gave an excuse of well maybe there was a voice mail. NO, HE DIDN'T CALL ME BACK! I called Friday and he said there's nothing they can do. How would you feel after paying over 600 dollars and it wasn't fixed? There were claims that the mechanic did things that didn't happen. It shouldn't take over a week to diagnose the problem. They told me it was fixed! The problem was still there the second I started the car. They reset the check engine light, and it came right back on, same P-code! NEVER TAKE YOU CAR HERE! You may get great service, you may not, and they won't refund your money when they make a mistake. First time at Andy's. Will be my last time. I had a misfire on cylinder 5 at idle, as indicated by the P0305 code. I replaced the coil pack, spark plug and wire. I took my car to Andy's on August 26. I was told they could check it out the next day. I was September 3rd when they worked on it. According to the receipt, the only thing that was done was to replace the valve cover gasket. I was told they tightened down a rocker arm. A mechanic from another shop said it looked like the valve cover hadn't been removed. It did nothing to fix the problem. I wanted a refund, but the man there said "well, since you've already paid, we might as well fix the problem." I said ok. He told me it was a bad ignition control module that it was overheating. It wasn't the problem, as confirmed by a mechanic from another shop. The next time I went there, I told him as much. He said "what would you like to see happen?" I said diagnose the problem and fix it as soon as possible. It's been a week and a half. He said ok. I went back later that day, and no one had even looked at it. He was gone for the day. I said that I'm going to take it to another shop. It's still not fixed, because the problem is more than likely internal. I don't know if any work was even performed on my car. I want a refund.

I made an appointment 6 days ago (July 16th) for an oil change and tire rotation. They gave me July 21st at 1 pm. I was there on time, told the guy I had an appointment and he asked for my key. I waited in the waiting room for 1 hour and 10 minutes and realized that they hadn't even moved my car yet. I asked the lady why and she said "oh, they must have had a rollover." LAME EXCUSE. There were quite a few mechanics and only a few cars getting worked on. Funny thing though, ALL OF A SUDDEN THEY HAD SOMEONE READY TO TAKE MY CAR IN. Now HOW about that!! Amazing how that works. I wonder how much longer if I hadn't said anything. I told the girl never mind and she gave me my key back and pointed across the highway at the Jiffy Lube or whatever it is now and said something to the effect of "you can take it to one of those dinky places." Sorry Andy's. I've been a customer for several years but after today, I think it's time to find a new place for my car needs.

They had my vehicle for 3 weeks and couldn't fix it. I had to return it after it was "fixed" due the original problem not being fixed after 20 min. of driving. I spent $1700 on chassis and suspension but my original problem was never fixed. Skylar took for ever to let me know what was going on after the $1700 was collected. I had to call every few days just to be up to speed. Alex was helpful the best way he could. They also left my components of the steering column and made the problem worst. It went from no power steering to the wheel automatically turns right without touching it. I will never go back or suggest any one to go there unless your updating your stickers.