AVP Service Center

I brought my van in for a headlight repair after having a bulb burnout. I had been trying to have the light repaired for over a week with not much help. Not only was the interaction on the phone polite, concise and straight to the point… upon arrival the office was clean and all the employees were pleasant. I was warned there may be a wait, there wasn’t. Even if there was a wait they had the good Batman playing on a giant tv. After about 15 minutes the lovely lady let me know they replaced my bulb free of charge and I was all set. 🥹🫠🥰 Such a great experience! Thank you!

I go there on a regular basis for oil changes, but this time, I needed a new power steering pump. My appointment was for 930 I was out by 1230. In the waiting area, they have theater style seating. While you r there, they play movies on a big flat screen. The service people are great and very professional. The best one is if you get hungry, there is a Burger King about 500 ft away. I highly recommend AVP for all your car service needs they will take good of you and your vehicle.

I highly recommend this shop AVP Service Center for the following reasons, I’ve been going here for quite a while over a year plus with a few of my vehicles, They have great mechanics which are very loyal. The number one thing for me is that they take great care of your vehicle and are very honest about any issues or problems they may find. The front office staff is amazing and very helpful. They make sure to describe whatever is wrong with your car in great detail before any work is done. They make sure to check your car over multiple times before releasing the vehicle back to the customer so the vehicle safe to drive! I drive over an hour to this shop because of Great Customer Service and again their loyalty! I would never go to a different auto repair shop! Especially because of Jason and Kerstin…They are wonderful individuals. Thank you guys!!!! Happy New Years to all as well.

My car was diagnosed as needing a fuel pump replacement. The outside warranty coverage that I am paying for gave me a hard time and refused to cover the repair due to a small technicality. This ordeal caused me to be without my car for a whole month as I fought to get them to cover the repair. Sadly, I was left with a huge bill. I must say Jason and his staff are exceptional, kind and very patient. They made' it possible for me to get back on the road with a reasonable solution. I am so grateful because they really went above and beyond. As a customer, I feel like the really care about providing excellent service rather than just making a profit. Thank you Jason to you and your team you guys are simply the Best! I highly recommend this business for your car service needs!!

They did both brakes on my 2007 Accord but forgot to mention the calipers... well, 2 years later I had to redo the work because the old calipers destroyed the brand new brakes. Thanks again for this. Left a message but they never called back. Shocking! Do not waste your money, go somewhere else

I recently moved from out of state and needed my car to be inspected once I changed my plates over. When I came in for my apt, I was told the wait would not be long and to wait in the lobby. After 2 hours in their lobby I was finally informed that my car passed one part of the inspection, but not the other due to a light which needs to be ordered, along with 2 things that could be fixed same-day. I made it very clear that I was uncomfortable leaving without my full inspection as I drive to and from Philly daily, but they said the light will be in in 2 days and they’ll give me a call. I paid for everything in full (just shy of $1,000) and walked home. I was told I’d receive a call when my car was ready for pickup for the same-day repairs. I called the location 3 times about 1/2 hour prior to when they close as I did not hear from them since leaving, and there was no answer. Finally my husband was able to reach them and was told my car has been ready and can be picked up whoever. I waited a week and a half until my husband called for a status of the light. The part was in, but they never called even thought it has already been paid for. We made an appointment for 9:30am on my only day off for this to be fixed. I was again told it won’t be a long wait and to just wait in the lobby. After 2 hrs and 15min someone finally communicated to me they are trying to fix a wire and it shouldn’t be more than 15 more min. After another hour passed, which in that time they received a lunch food delivery, I finally mustered up the courage to ask what is going on. I entered the reception desk area and before I could ask, I was handed my keys and told that they have to do paperwork but I can take the car. I will not be returning as the communication at this location is extremely poor and unprofessional. They will not only waste my time, but yours too!