Gil's Garage Inc. - Halfmoon

Fantastic experience all around. Went to Gil's for a second opinion after the dealer quoted me a very expensive and questionable repair. Gil's did their own inspection and indicated the suspension did not require a repair, only an alignment. They were quick and professional and saved me over a $1k in unnecessary repairs. Highly recommend them.

The team at Gil’s is incredible! They squeezed us in on short notice and did perfect work. We came back in the middle to get something out of the car and they were very kind and accommodating. Price was excellent as well. This was my first time at Gil’s and I would highly recommend and will absolutely be back!

First time using Gils Garage, did so from the reviews. My experience was fantastic. From the first call, coolant leak ( somewhere not easily found) they got me in 2 days later. The following day, they had an estimate. It was a big job, it had to be done. A day later, and bingo, Bangor, bongo ! My 2021 Ram 2500 was all set to go. Pricing was in line, there speed and follow thru to get me repaired was fantastic ! I will NOT hesitate to use them in the future and neither should you.

Had transmission problems. Brought to the garage and they told me that they would diagnose the problem and give me an estimate. I have never dealt with a business so thorough as this one before. I’ve gone to several auto repair shops locally and nobody ever spoke with me about the issue as Gil’s did. I’m a single older woman and I felt so comfortable with the explanation of my issues. It actually was more than the original problem and every step of the way the staff walked me through the process. I will never go anywhere else for auto repairs again. Thank you Gil’s Garage for the guidance you gave me during this whole process. I never felt like people rushed my questions they were fantastic to me. I am so satisfied with the repair of my truck. I would recommend your business to anyone you are a first class operation.

I had a great experience with Gil's! I made an appt and received reminder texts. I brought the car in & I was checked in quickly and efficiently and they even asked when I expected to get my car back. The technician diagnosed my problem from my poor description and my car was ready as promised. I used a coupon from their ad with no questions asked too. I will be going back. Thanks Gil's!

We highly recommend Gil's Garage in Halfmoon for all your vehicles repairs. We had our Ford F150 towed to Gil's Garage in Halfmoon because it stald out and nothing would get it to start. Dealings were taken care of by John & Jess whom went above and beyond to look over everything and anything that was wrong and was possibly unsafe. John & Jess were extremely professional, listened to detail and found all that needed to be repaired. John & Jess knew how extremely important this was to us because the vehicle was a vehicle that also drove my 1 year old granddaughter & 3 year old grandson to and from Preschool and for all family needs. We are extremely grateful, thankful and blessed that all was taken care of in a above & beyond timely manner and very reasonable price. Thank you Gils Garage In Halfmoon John & Jess are the best. Highly recommend and for our future repairs if any, you have gained another satisfied customer. Happy Upcoming 2025 Holiday's to all! Thank you all again, The Scutt family.

The people there, especially Jessica, were incredibly friendly and knowledgeable about every aspect of my truck’s repairs. They offered me a fair price for the necessary work. I highly recommend them to anyone seeking reliable and knowledgeable service.

Excellent all around. Desk staff very helpful. Explained what I misunderstood about my vehicle problem. Priced competitively and installation looked better than original. The rubber bushings on the steel transmission lines will keep the lines from rusting at the mounting brackets. Very pleased. Thanks to everyone.

Gil’s has been servicing my Volvo for the last 3 years. The service and customer service has always been good and consistent. Prices are reasonable and you aren’t upsold on things you don’t need. Would highly recommend.

Decided to take my vehicle here because the reviews were really good, it's close to home and I am looking for a trustworthy mechanic to regularly service my vehicle. I have no reason to not trust them, but it wasn't a positive experience. I dropped my vehicle off on a Tuesday for several issues. The team at Gil's identified several more and gave me a quote of almost $6k. We decided to hold off on one of the services and the price came down to $4,600 to replace 4 tires, front brakes & rotors, flush the brake system, replace sway bar links, an upper control arm and more. As a non-mechanic, I can't say for sure if the price was appropriate or not. They did do quite a bit of work. I was given an estimate of Thursday for the work to be done. I called on Thursday and was told it would actually be Friday. I called Friday and was told "it'll either be today or Monday. If you don't hear from me today, obviously it will be Monday." On Monday I had to call back for an update and was told it would be Tuesday because the sway bar links they ordered didn't fit. On Tuesday I got the first proactive call to update me that the new links they ordered didn't fit, either. They decided to order entire sway bar kits and overnight them, increasing the price by around $100. On Wednesday I called again to get an update and was told the new parts weren't in yet and it would be Thursday. I understand things happen, including shipping delays. I don't hold that against Gil's. My biggest issue with Gil's is the lack of proactive updates. All but one time I had to call them for updates when it appeared the car wouldn't be ready when I was told it would be. Each time they were already aware the repairs would be delayed, but didn't notify me until I contacted them. I'd have appreciated phone calls when they became aware of the delays rather than having to call them to be updated. I made plans based on their estimates and then didn't get updates until I called them. It would have been nice to have the additional time to change/make new plans for rides to/from work. Finally, when I was able to pick up my car(after closing), the battery was dead. They'd left my headlights on during the day. My friend who dropped me off had to go home, get a jump box and come back to help me get the car running. I've had the vehicle for approximately 12 hours and as far as I can tell, the work was done and done properly. My braking issue is resolved, the ride is smoother and I have new tires. It just took 10 days instead of 3 and with a lack of proactive communication.