Jiffy Lube

I want to give a special shout out to the general manager Patrick here at Jiffy Lube for running such a smooth operation. The team works together really well, and you can tell the manager sets a positive, organized tone. Fast service, clear communication, and a genuinely friendly vibe. Thank you for making customers feel valued.

I had a great experience at Jiffy Lube. The staff was friendly, professional, and got my service done quickly. They explained everything clearly without any pressure and made the whole process easy. It’s great to see a team that truly cares about customer service. Thank you all for doing such a great job, Princesse, Lonzo, Adrien and Trey. I definitely recommend this location and will be coming back.

The one I keep revisiting is in Crete Core and I get great service. They listen to the customer and they do not push you into buying what you didn’t ask for. Don’t get me wrong if there is a need they will recommend what is needed. I have very little to none wait time on A Monday and mid day times. Try them out for a better experience.

I came in for an oil change and to top off the coolant. The team did the job quickly and smoothly. I struggled a bit with my English, but they were patient and helpful throughout the process. Really appreciate their professionalism!

I had just driven from Indiana when I realized my car needed an oil change. This store was right on the corner, and was one of the most convenient, professional oil changes I've had! Patrick, Charles, and Kentrel got me right in, and out- no nonsense. TY for a job well done!

Amazing customer service. Everyone is very nice and they take great care of my car.

The employees were very polite and helpful. The service, however, was slow despite no wait to actually get my car in the garage. It took about 45 minutes for service. They seemed to be understaffed. Price was more than I was expecting to pay for conventional oil. I didn't check prices out ahead of time, so I can't complain about that too much.

The genius staff didn't reseal the oil cap after an oil change. All of the oil leaked out and we had to have the car towed because the location (#465) was closed. The store (and Jiffy Lube) refused to refund the full price of the oil change or to pay for our tow and repair costs. Avoid Jiffy Lube Store #465 in Olivette, MO. They can't even properly change your oil

Very disappointing experience. Waited for 20 minutes before anyone approached my car. I had a list of things that needed to be completed and shared that I could email but they said they did not need it. Got me out pretty quickly, I asked for a print out of everything that they had done and they told me the printer wasn’t working. I then asked for them to walk me through what they had done so I could compare it to what needed to be done and they said they had only changed oil and filter. They said the location does not rotate tires and my fleet company did not approve anything else. I assured them that the fleet company expected me to have these things done and so I said I would pick up the phone to call them to ensure that everything was approved. Then the story changed that they did not have the air filter, when I started calling the fleet company. I had no washer fluid when I went in and that was not addressed. It was a waste of time and very misleading not being able to print out the services provided (or did not provide).

I've never gone to a place to get service done and had them let someone cut in line right in front of me. They told me to pull in, and someone just pulled up in front and they were cool with it. I was there first, and had to wait extra??? They also used the *extreme usage* from my car manual and are suggesting I get another FULL SYNTHETIC on my HYBRID in 3,000 miles. You guys are riding that thin line that's not scamming people, but being deceitful enough to make more money off people that don't know any better. NEVER GOING BACK.