Silverlake Automotive

I went in because my car was making a very unusual noise. It was a random drop in. They took a look at my vehicle immediately and found out that my front tire was loose. They were very professional and helpful. They tighten the lug nuts on my tire At no charge. I highly recommend using them for your next service as they take the time to listen to your needs. Again, very professional.! Will be using them again if I’m ever in Coeur d’Alene and need something done!

I've been taking my vehicles to silverlake Automotive for a number is years now and have always been pleased with the service experience. They've always been up front and honest with me about everything and always do their best to be reasonable with their prices. I will certainly continue to trust my vehicle repair and maintenence needs to these guys!

My wife and I were just beginning an extended road trip when the PCV valve for the supercharger on our Audi Q5 failed Sunday evening. The next morning we contacted Silverlake Auto since they were recommended by AAA. Ryan and Josh took the car in immediately and had the problem diagnosed and the estimate for repairs completed by the end of the day. They ordered the parts and explained that with their present schedule they could have the car repaired by Friday. True to their word, the car was ready by noon on Friday for the exact estimate. My wife and I resumed our road trip traveling 3000 miles through Idaho, Montana, Wyoming and Washington. Ryan, Josh and Silverlake made it possible. I highly recommend this auto repair shop.

The day after arriving in Coeur d’Alene from a nearly 7-hour road trip, our 2019 Infiniti QX50 suddenly started making a loud, odd vacuum-cleaner-like sound. Far from home and unsure who to call, I asked Grok for a reputable shop. Silverlake Automotive came up at the top of the list, and their Sherman Ave location was only a mile away. Josh answered the phone professionally, listened carefully to my description, and even though it was toward the end of the workday, invited us to come right over. We were greeted by Josh and manager Ryan. Ryan quickly diagnosed the issue without even removing the engine cover and immediately silenced the noise. He clearly explained the possible causes, from best-case to worst-case scenarios. We left the car the next day for a full diagnosis. Ryan kept us well updated, explained exactly what was needed, and went above and beyond to source the parts and finish the repair in time for us to get back on the road before the weekend. Technician Jacob also did excellent work. We made it all the way home with no issues and complete peace of mind. Grok’s recommendation was spot-on, outstanding service, excellent communication, and genuine customer care. I highly recommend Silverlake Automotive Downtown!

I had a really good experience here. I dropped my Audi A4 off at 8 AM and by 11:30 they had already diagnosed the problem and fixed it. Luckily it wasn’t anything major, and they were very honest about everything. Everyone at the shop was super nice and understanding, which I really appreciated. It’s not always easy to find a mechanic you can trust, but these guys were great. I would definitely come back if I ever need work done again.

This shop was fantastic to work with. Between calling to get it scheduled for drop off to doing the work, they were very responsive and had a great communication. They worked through two different warranty claims for me and even released my vehicle to me while waiting for the last bit of payment from one warranty. Extremely happy with the customer service

I contacted Silverlake Automotive Friday afternoon with an issue with a lug nut on my car. The post needed to be replaced and even though it was late, they fixed my car. They were polite and helpful and kind. You can count on Silverlake Auto in Coeur d’Alene. They are true professionals.

Excellent service! They fixed a transmission leak quickly and at a great price. Very friendly, honest, and understanding. 100% recommended — I’d definitely come back. 🚗

Excellent professional service. Silverlake provided an extremely detailed assessment of my truck that included pictures and a video of the exact problem. They also performed the work in one day. I highly recommend Silverlake automotive and will be taking all my families vehicles in the future.

Traveling through the area and my power steering pump went down. Called Silverlake Automotive and they were exceptional in every aspect. Ryan walked me through the process and didn't try to oversell or anything. Exceptional knowledge, fair price and pure integrity. They have a customer for life in me.

Passing through Coeur d'Alene en-route to Alaska from Tennessee. Stopped at post office and notice passenger-side headlight did not work. A search yirlded Silverlake Automotive. A phone call later we were en-route. After a brief explanation of the specifics, we left the car with Silverlake Automotive. Shortly later the headlight was replaced and we were on our way. Cannot thank Silverlake Automotive enough for working us into their schedule and so quickly completing the work. The employees are friendly, helpful, knowledgable, and thorough. Their price was reasonable, too! A+++++