Tameron Honda Service

Kerry Sewell, the shuttle driver, is one of the most friendly people I have met. Honestly, one of the reasons I keep returning for service. Ethan McClellan is also my favorite service consultant. It truly makes for a better experience when the staff you interact with are friendly and familiar. Thank you, Tameron Honda.

Matthew Wittenstein is an outstanding service advisor. We have worked with him over five years. Tameron should keep him and leave him in the HONDA service department. He keeps up with required maintenance and gives us advice about any that will need attention based on service tech recommendations. The service is great and dependable. Service waiting area and staff are helpful too.

Thank you Matthew for helping me get my car ready for a family road trip. I didn’t think it would be ready and I would have to rent a car. You not only made sure it was done in time you made sure to keep in communication with me to make sure everything on the trip went smoothly. Matthew and Tameron earned a customer for life!

Matthew Wittenstein always goes above and beyond for me when I bring my Honda in. I am not from here so it’s nice to have a local dealership that truly has what’s best for me and my car at the top of his priority. He’s never been too busy to make sure all of my questions are answered and all of my needs have been met. Thank you Tameron and Matthew for being the best examples of how customer service should be. I won’t ever take my car anywhere else.

I had an outstanding experience working with Matthew, my service advisor at Tameron Honda. From the moment I arrived, he was professional, courteous, and incredibly knowledgeable. He took the time to clearly explain what services my vehicle needed and kept me updated throughout the entire process. What really stood out was Matthew’s honesty and attention to detail—he never tried to upsell anything unnecessary and made sure I was comfortable with every decision. It's rare to find someone who combines technical expertise with such great customer service. Thanks to Matthew, my car is running perfectly, and I left feeling confident and well taken care of. If you're bringing your vehicle in for service, I highly recommend asking for Matthew. He truly goes above and beyond!

I came in recently for an oil change and couldn’t be happier with the service I received from Matthew W! From the moment I pulled up he greeted me quickly and made sure to keep me in the loop on exactly what was done while my vehicle was being serviced and was very transparent on price etc! I’ll definitely be back!! Thanks for the excellent service!!

I came in at the end of the day to drop my car off. By early the next morning my car was diagnosed and I was notified by Matthew W what the issue was. I asked a lot of questions and he very patient with me. He never made me feel like I was keeping him from other things. I will never go anywhere else as long as he works there. Being patient and honest is such a rare quality nowadays.

Honestly, after walking away from a huge bill, I decided to go over the alleged necessary repairs. I also got suspicious when they alerted the mechanic, on paper, that I was thinking about getting another car. What did that have to do with the repairs? the engine light was on, all i wanted to know was why. . Then, they told me, I needed to get a new gas cap and get some vapors out of the gas line. Two weeks ago I bought a brand new cap and it is fine. I just came from autozone, and there was nothing wrong with it.It is fitting perfectly. And also they say I have a large leak somewhere in timing chain, etc. . No, there's no leak in my driveway or anywhere. And after checking, I believe the bill was completely bogus. I will never buy another Honda. Because if they're going to cheat good customers who have maintained their vehicles with them and trusted them as I have for the last ten years, getting my car serviced only with them.I'm sorry but I wouldn't do business with a company like that. Good luck. And by the way, I waited 4 hours to get this bug bill. So-called list i had to ask for it. Otherwise, I may have been there till 5 PM I got there at 8 AM and left about 1 PM..with appt i asked them to check to see why the engine light was on. And that carried a bill of over $2,000. Nope, not needed. I found out from someone I trust. Left without giving them a dime

Easily the worst experience I've ever had with Honda. Normally I don't ever have issues going to a Honda dealership but you cannot justify to me holding my car for four hours, no one looking at my car and then being snappy with me when I can't exactly leave my car with you all freaking day for an inspection.

If I could give 0 I would....Let's start with the fact that I've never had a good experience here. Today was the last straw. I waited two hours for them to tell me I needed new tires (came in for a brake check). Then, was Brandon not only unprepared with another quote I had asked for to replace a rear tail light ($1,000.00 by the way when I can buy the part myself for $150.00 and watch a literal 5 minute video and do it myself), he told me that the tires I was pricing theirs against (Costco) were cheaper elsewhere because "theirs have less rubber"..... Not only is this an outrageous claim, but you have to be some sort of special to think it's ok to treat your customers like they're idiots. This isn't the first time I've been treated this way at the Tameron Service Dept. Get this, I told another story of poor service to their customer service manager, was offered 2 "free" oil changes. BE AWARE this is kind of a scam. I came in for a "free" oil change and was still told that the disposal of the oil was still being charged. I had asked for an air filter change and wasn't asked if I wanted some sort of scented "cleaner" they charge $18.00 for but they did it without asking even though I have allergies. To be fair, they did change that out and didn't charge after I complained about it, but why should I have to ask that in the first place when I never asked for it to begin with....They should ALWAYS ASK if you want to be charged for something and not just do it without your consent. IT'S OK TO SAY NO TO THEM. I would say take your money elsewhere and save yourself time and money by going to Goodyear or Texico Oil Change. (Tameron has a board up in the waiting room to compare prices, but notice they don't have either of these providers listed because they're often less expensive and have better service.)