THE SMOG SHOP

I keep old vehicles too long and spend a lot on repairs. The Smog Shop was friendly and completely thorough. They sold me an alternator at a great price. Then they helped me find out what was drawing power from my battery. They fixed that, replaced the battery, and figured out how to get some lights on the dash and a non-stop beeping alarm fixed. They went through all the fuses and stuck to their warranty on labor. I'm loyal forever :)

My car was tranded on freeway i called v&l auto the came pick up my car and fix my car the same day thanks

I can't say enough good things about this place! | came in for an oil change and emissions test, and the entire experience was smooth, professional, and surprisingly quick. Sylvia is incredibly friendly, honest, and knowledgeable! She explained everything clearly and didn't try to upsell me on anything unnecessary. The quality of the work was excellent, and treated my car with real care.

I don’t like write reviews due to my English is not well but I need to the smog shop on 836 south redwood road is a amazing auto repair shop I have my 2012 Nissan rogue I am having a lot of issues with it due to oil leak I came and miss sylvia a general manager there recommended me do a diagnosis only $65 dollars she call me like 3 hours later gave a estimate I told let do it she even gave me a full list of recommendations service for free and the price is great I will never go any where else but the smog shop they are best people great service thanks the smog shop.

Great service I brought my semi for emissions and safety,and service these folks are great make.my days my family will all come

This place is a complete ripoff, they will over charge you anyway good luck

I did smoke test of my freightliner truck and i asked a girl is that you upload that test to california dmv because my truck is tregister under cali dmv. She confidently told me yes we do i asked her again make sure i don’t have to do nothing with dmv she said no we upload and give you copy too and now they saying we only work with utah dmv we can’t do nothing about cali dmv you have to go and provide them. They scammed me with 150$ and i have to do again test from dmv. Not recommended.

Waste of time and a straight-up money grab I stopped by V&L Auto Service / The Smog Shop for one simple thing: plug in a diagnostic reader and tell me what codes my bus is throwing. That’s it. Right off the bat the mechanic starts guessing—before even hooking anything up—saying it’s “probably a low tire” causing codes on my dash. Then the scan tool is sitting at 3% battery, so I ended up loaning them my charger just so they could even try to do the job. And after all that? No codes were read. Nothing came back. The device kept saying it wasn’t working. So I go inside expecting, I don’t know… an apology? A solution? Instead, they hit me with $120 for a scan that didn’t produce a single result. When I questioned it, I was told by the young lady, a simple code read takes 2–3 hours. Anyone who’s ever plugged in a scanner knows a basic code pull doesn’t take hours. They weren’t worried about making it right—they were worried about collecting the fee. They even said I could wait because a “master technician” was on the way… which made me wonder why the first guy was touching it in the first place if he couldn’t get a basic scan done. Bottom line: they demanded and got the $120 for nothing, and customer satisfaction clearly wasn’t part of the plan. I won’t be back. This was my experience.

I paid this company over $10,000 expecting my truck to be in great shape after their repairs, but that was far from the case. They used aftermarket parts, charged me double for almost everything, and within less than three weeks of leaving their shop, new problems started appearing. I originally paid $9,000 after they told me the truck was running fine with no issues. Just two days later it broke down, and they claimed it was “just the starter.” They replaced it and charged me another $1,000, but within two weeks more problems showed up—issues they refuse to take responsibility for. When you spend $10,000 on repairs, you expect your truck to run nearly like new. Instead, I got a vehicle that continues to break down and a company that won’t stand behind their work. Stay far away from this shop. I will be doing everything I can to make sure others don’t go through what I did.