About Aris Auto
Aris Auto (Boston area) is the mom-and-pop shop reviewers protect - Bob and team stay cost-minded, treat a friend's car right even when she knows nothing about cars, and skip the BS marketing. Seven and eight-year regulars handle all their minor work here.
The inspection lane signage confuses (pull around - from which side?), and one inspection ended with stickers the customer didn't want. Massachusetts inspection and repair. Rated 4.5 across 257 reviews.
Customer Reviews
I have been going to Bob and team for years and they consistently do excellent work. They are always up front and honest and try to be cost-minded when making their recommendations. Car problems can be so stressful and I find they always take the time to explain things and are compassionate. I am so appreciative of all of their work!
The guys at Aris are awesome. I help my friend maintain her car and she takes it to Aris for anything I can’t do. I always feel like they’re treating her right and doing a good job. This is a great honest shop
Best mom and pop shop in the neighbourhood. Reasonable and affordable price (key factor for me), quick service, professional, and no bs marketing and promotion. I’m happy with that every time my concerns got addressed correctly and swiftly.
I personally love this place. You could cover a spoon with oil, and tell me that part needs to get replaced and I would simply say "okay how much does that cost?" BECASE I know that little about cars. This has NEVER tried to sell me a service I do not NEED. Which is rare in this day and age. Their prices are fair and competitive. What more can you ask for in a place honesty and fair prices.
I’ve been coming here for like, 7 or 8 years now — Just for minor stuff here and there — and I’d honestly never consider going anywhere else. Everybody here is super kind, extremely attentive and will give it to you straight. I’m always out of there faster than I anticipate. Extremely grateful to have this shop close by.
I have had some repairs, advice, and multiple inspections here. Can sometimes be tricky to park here, but doable. Treat the folks here like people and they treat you well too. Surprising to have to say that...but people can come in heated or upset that their car is broken, and that just sets the tone all wrong. Sometimes it seems like they reflect back what you offer them, and I kind of respect that! Refreshing It's also surprising to have such a good and honest shop in the middle of Somerville. Let's cherish that 😁 A+++ Aris Auto ^_^
I had a unique and memorable experience with this business that I’d like to share. While I was away for a few days, I returned home to find my car had been damaged in a collision while it was parked. The person responsible left a note, and when I called, I learned that the damage was caused by an employee of this business. I was directed to the owner, Alex, to address the situation. I was truly impressed by how Alex handled everything. He was incredibly responsive, understanding, and flexible with my circumstances. Living in New Hampshire, it would have been difficult for me to manage this situation in person, but Alex was more than willing to accommodate me in any way possible. Despite the repair quote being substantial, Alex took care of it without hesitation. If I lived closer, I would undoubtedly be a loyal customer. The respect and integrity Alex showed, even to someone he had never met, speak volumes about how this business treats its customers. Alex exemplifies what it means to be a class act, and that kind of leadership reflects the high standards of the business he runs. Judging by the other outstanding reviews, I’m clearly not alone in my admiration. I highly recommend this business to anyone considering their services.
Went to get a state inspection and they told me to “pull around” with no further instructions. I pulled in from the side that wasn’t blocked by a bunch of haphazardly parked cars and they jeered at me to turn around on the street and come back the other way (which was, again, mostly blocked by a ton of haphazardly parked cars) and go in that garage, pointing to the right where there were two garages. I pulled around and toward the garage closest to where the guy pointed and he laughs at me and makes some snarky comment about me to his buddy, and just tells me to leave the car and snatches my keys. Turns out he wanted me in the other garage—would’ve been nice if he actually specified which of the two originally, instead of just laughing at me when I guessed incorrectly. After inspection, left my car reeking of cigarettes, AC blasting, seatbelts stretched out, and headlights shut off. Needless to say, I recommend going elsewhere for state inspections if you like being treated with any semblance of respect.
They are Disrespectful, gave me a inspection sticker I never asked him to then puts a rejection sticker because my check engine light was on even though it was not on when I dropped my car off. Come to find out the reason my light was on, they forgot to put my coolant overflow cap back on luckily I found out and got a new one before I lost all my radiator fluid and seized my engine,I would stay far away from this guy.
First time writing a review. I went there for an inspection and one of the guys who was working there rear ended my car. The bumper was damaged, but the guy didn't even apologize. His co-worker who saw him rear ending my car check my front bumper and denied that the guy bumped into it. He kept on saying "I don't think so!" Finally I went to talk with the guy who rear ended me and apparently he was drunk! I mean DRUNK!! I can smell the alcohol from his breath. I got the hell out of there... But I saw the guy jumping into another car to bring in the garage. I trusted the Google reviews, but left with a damaged bumper and disappointment. Will never go there again.
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