Buddy's Automotive

I called explain the situation, they inspected my vehicle honestly gave me a fair price my car was done, same day, now it’s even driving smoother than before, highly recommended.

I have come here for a few years. Every time, they have gotten me in quickly and addressed the concern in a reasonable amount of time. The woman working the front desk is accommodating and helps explain what’s going on so that I can understand it. They always call and give an estimate before starting the work to make sure I’m good with the cost and understand what all needs to be addressed. I will continue to come to Buddy’s for all my mechanic needs and recommend the to anyone looking for a reputable/timely shop. Thank you!

Buddy's is just the best! As a single woman who knows next to nothing about cars, I have always felt like I can trust what they say. Good people! ❤️

I’m not sure who I talked to but whoever it was is very unprofessional. From the comment he made to my mom when she walked in to the phone I call I had with him. I tried to explain to him what was going on with my vehicle and for some reason he had a snappy response to everything I said. Tried to explain to him what codes were going off so it would help them a little more but kept over riding me saying ”we still have to do a diagnostic” over and over. Wouldn’t even let me talk to the mechanic that was going to work on my vehicle. Not to mention the comment he made to my mom when she walked through the door for an 8 o’clock appointment “we need to keep that door locked”.

I was quoted 325$ for my carrier baring, and 110 for the tow I needed to get it there =435 and it would be done in two/three days! I got a call 2 days after the tow saying it would be 800 because they couldn't fix the baring and had to send to another shop, I reluctantly agreed to 800$ The next day I had to call because I got no call about it being ready and was told it would be ready that afternoon, said they were working on it and she would call when it was ready! Around 4pm I got a call and Buddy said it was 1123.57 and was ready to go. What happened to the 800 we discussed the day before I asked him, he said he never said 800 even though he was on speakerphone so my husband could hear the conversation...and I should have common since there would be more fees... poor customer service and I feel like they scammed me, never will I ever use this place again!

I personally would never go here. I went to a wonderful auto shop. The people were so kind. They showed me exactly what was wrong with my car wiggled my control arm n tie rod Gave me a price. I told him it was really high and I couldn’t afford it he said he understood to do my research maybe I could do it myself. A customer heard me and recommended me to this store. I called this store explaining what’s wrong with my car that I wanted to fix the tire rod myself, but was looking for pricing for my Control arm and an alignment. He said he needs to look at it 160 I said u couldn’t just give me a price he said he can’t price something without knowing that’s the issues. I told him I know for certain it’s the issue I was shown and got to wiggle the control arm myself n tie rod and explained I’m I’m gonna do the tire rod myself that I needed someone to my control arm and Alignment on my car. He said whatever shop you went to that’s gonna be my price too. I said well could you ball park me a price just so I could compare it myself. He told me 1100. My control arm is bolted in with 3 bolts I belt this was really high I explained that to him he Got mad and said if I know what I’m doing do it myself and I’m trying to out price him n he won’t do buisness With me, it was disrespectful and it hurt my feelings like I’m just A regular person trying to make a living on pennies just like everyone else looking for a good deal but still quality work and the way he spoke to me was so rude as hell n ain’t no way these auto shops should be pricing stuff this expensive I hate to see the cost of engine work here if a simple lower control arm on front of nissian Altima is 1100 after being spoke too crazy I would never waist my enegery or time I’m glad I recorded my phone calls bc this one I’ll be posting

Dont do business here! Absolutely no character at all. Told him what might be the issue and he saw it wasn't the issue but instead of informing that information took a perfectly good part off the car charged a high dollar and then said that wasn't the issue this is the problem and that would be an additional cost. When asked why didn't call to inform before changing part basically said oh well not my fault u thought it was this. What type of mechanic does this dishonest thing. Times to hard to hurt people financially like this. Changed a perfectly good part and just shrug it off. God don't like ugly and this was as ugly as it comes! Very shady, extremely rude. He uses rudeness to make u go away after u have called out the issues and dishonesty. NEVER TAKE YOUR CAR HERE! U WILL EITHER GET USED PARTS OR GOOD PARTS CHANGED CHARGES A HIGH DOLLAR AND THEN TOLD THAT WASNT EVEN THE ISSUE AND WHEN ASKED WHY YOU DIDN'T CALL AND TELL ME THEN YHE RUDENESS STARTS

On Tuesday, October 1st, 2024, I had a very disappointing experience with Buddy’s Automotive service. Three weeks earlier, I took my overheating Malibu to their shop and received a quote of $ 1,564.34 for a new radiator and labor. After agreeing to the repair, they informed me that they couldn't fit the new part and needed to take the car to another shop for necessary adjustments. Upon inspection, I found that my old radiator had been reinstalled despite being charged for a new one. Today, I was told my bill would be $3964. When I arrived at the shop and brought up the issue with my old radiator, they couldn't deny it. Buddy's Automotive had reinstalled the old radiator and deducted $300 from the total bill. I then tried to pay by check, but Buddy’s Automotive refused to accept it, insisting on cash. Despite all this, the overheating problem reoccurred on my way home. I believe the service I received fell far below the expected standards, and the high cost did not reflect the quality of work. I feel completely taken advantage of and would strongly advise against using Buddy’s Automotive. On 10/7/2024, I took it to Cable Dahmer Chevrolet for a second opinion about what was wrong with the car. The diagnosis confirmed I need a new engine, which I believe was the original issue.

Never again. I could write all the details, but when a good customer who has spent $$$ says they will never return, that is enough. Customer service gets zero, quality parts gets zero. In response, i spent over $1,000.00. that should get me a respectful response when I call with a problem. But I've figured out your rudeness makes people go away, exactly what you want instead of fixing the issues.

DO NOT TAKE UR VEHICLE HERE! I spent $1800 getting my car fixed here 3 weeks ago. I got it back and not even 4 days later, I had an even worse problem than I had before. When I called Buddy to tell him what was going on he was very rude & disrespectful & told me that I needed to have it towed back up there & if it was “something they did wrong they’d fix it but if not he’d let me know”. He cut me off several times when I was trying to speak. I decided to take it somewhere else and I am so glad I did! When I originally took it to Buddy’s, they replaced the max air flow sensor. When I took it to the new shop, they stated that that part was cheap & looked used & had “made in china” all over it and parts that come from China weren’t the best parts. He read the code reader and the max air flow sensor popped up again (this is after I paid Buddy’s to fix it). He unplugged it and plugged it back in and no change. So they bought a new one and put it in and it started right up. I called Buddy to explain to him I would like my money back for the part & he told me that “I should have had it towed to him and he would have even paid for it”. But he did not tell me he’d pay for the tow when I originally called him first. He told ME to get it towed there which would have been another $150. He knew I am a single mother with a child with chronic illness. I have to take him to a lot of Dr appointments. Several ppl told me that they had taken their cars there before and would have to take it back a week later to have the same issue or another issue fixed. Not only this issue, my man has taken his car up there several times to have his brakes and rotors replaced. Instead of replacing them, we later found out, that they shaved them down but charged him for parts and labors plus an oil change he did not ask for. Buddy is very rude & disrespectful. He does not care about making sure your vehicle is fixed and safe to drive in. He is only worried about fixing it temporarily so then you will have to bring it back again and PAY MORE. They also charged me $40.00 for “shop supplies” and no that isn’t for the gas and hazardous waste bc they charged me for that too. I have sent so many family and friends there but after this experience, I will be sending everyone I know to this other shop. He was great and gave me the old part back and showed me what it looked like and how crappie it was. He encouraged me to get my money back and told me that Buddy will get money for my old part. So not only did Buddy get money off of me for “fixing my car”, he will get money for my old part and I had to eat that money and pay another $350 to have the SAME THING fixed CORRECTLY. Buddy was mad at me for not bringing my car to him but I told him I didn’t trust him based off my first experience, my bf experience and other experiences I heard and the way he spoke to me this morning. He tried to make me feel like the bad guy and act as if he was the victim. DO NOT TAKE YOUR CAR HERE!