Gray's Auto Service
7624 Dale Ave, Richmond Heights
St Louis, MO 00000
About Gray's Auto Service
Gray's Auto Service in St. Louis has held customers for 15 years across multiple vehicles on one strength: Ryan talks you through everything he's testing while he tests it. Emissions and safety inspections get same-day slots, Caitlyn runs the counter smoothly, and full tire sets accompany emissions checks without a hitch.
Missouri safety and emissions on the menu. Rated 4.8 across nearly 380 reviews.
Customer Reviews
Amazing service when my vehicle stopped working. Ryan was very thorough and talked me through everything he was testing and what was going on. I'd highly recommend!
I can’t say enough good things about Gray’s Automotive. Ryan and his team were extremely friendly, professional, and straight forward throughout the entire process. They took the time to break down all the costs so there were no surprises, which I really appreciated. Best of all, they got my car back on the road the same day! It’s hard to find honest shops with great service these days, but Gray’s Automotive absolutely delivers. Awesome service, great business, and I wouldn’t bring my car anywhere else.
I have been going here for around 15 years now and have had a wide variety of service performed on multiple vehicles. Ryan and his team have always been honest, reliable and are willing to take the time to listen and explain situations. I can't recommend them enough.
These guys are great, been a customer with them since 2015. I xalled to get an emmissions and saftey and they got me in right away. Caitlyn at the service counter was smart kind, and easy to work with. If you are looking for good service, small team vibes and a fast turn around look no further Grays has you covered!
I had an emissions check and all four of my tires replaced at this location. I don’t often give out compliments, especially since CustomerService has been extremely lacking ever since COVID. However, I must make an exception because of the absolutely amazing level of customer service that I experienced. Thank you for restoring my faith. Thank you for being honest and trustworthy. Thank you for being optimistic and upbeat. I highly highly recommend this place!! They will treat you right.
By far the friendliest service in town. Professional, honest and quick. Can’t recommend this place enough!
Absolutely great guys. They called me twice to give a summary of the issues and the price was exactly what I expected.
I’ve been going to see Ryan and the team for a few years now! After the friendly, honest and excellent service the first time I’ve returned for anything from oil changes, repairs, emissions and maintenance. There’s never any hidden charges, they talk through your needs and have reasonable prices. Highly recommend! Female customer friendly!
This is the only place to take your car. You will be treated more than fair and receive excellent service. Having a trustworthy mechanic is extremely important and that is exactly what Ryan and his team provide. Hands down the BEST!
I've got 3 older cars. They've done some good work for me. They are nice, and prices are reasonable. But, twice in the last 4 months I've had to take my car back the next day because something major went wrong with a repair. The first time, they replaced the power steering pump. The next day, I had no power steering fluid left. They blamed an old clamp they said failed (which doesn't seem valid to me) but fixed it for free. Then two days ago, I had them replace my valve gasket cover as they recommended it needed to be replaced. The next day, while I was driving the car I could smell oil burning and see smoke rising from my hood. I popped the hood and oil was pooled all over the back of the engine and the dip stick showed no oil. They blamed the part manufacturer and said there was a kink in the gasket. If they could see a visible issue with the gasket, why did they install it and send me on my way? If I didn't catch this issue right away, my engine could have seized in no time. 2 major errors in a short period of time is very concering.
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