New England Automotive

4.9 (10 reviews)

10 Gregory Dr, South Burlington

Burlington, VT 00000

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About New England Automotive

New England Automotive in Vermont gets a limping flat-tire truck back on the road inside 30 minutes, books via text, and turns 10am drop-offs into 5:30pm completions with transparent no-nonsense updates. Online inspection reports set the standard, young women who know nothing about cars get everything explained without attitude, and Jeep Grand Cherokee L owners become long-time customers on the first visit.

Vermont safety inspections and repair. Rated 4.9 across 410+ reviews.

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Customer Reviews

4.9
Based on 10 reviews
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Sue Roberts
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Sue Roberts Verified

Excellent, efficient, timely service on my Jeep Grand Cherokee L! You have established a new long time customer! Waiting area is also very comfortable.

July 19, 2026
John Rose
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John Rose Verified

I would give 10 stars if I could! These guys are the best in the business, and I won't take our vehicles anywhere else. Always great work at a fair price, and they communicated what was needed from start to finish. They even replaced my air conditioning compressor under the warranty, no questions and no hassle. I highly recommend New England Automotive to anyone and everyone in need of trustworthy auto repairs!

July 16, 2026
Ashley Schraut
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Absolutely love every single person here. They're kind and take the time to explain the situation in a way I can u destiny, and always answer any questions I have. They get the work done right the first time, and get the job done quick! I've gone for everything from an oil change to a full motor and exhaust replacement, and I'll recommend them to everyone I know. They truly go out of their way to make sure you're taken care of.

June 13, 2026
Mike L.
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Mike L. Verified

I had a left front tire go flat on my truck!! I was about 1.5 miles away from NEA, I limped my way to their shop. They had me back on the road in about 15-30 min. I was extremely grateful Sam & crew took care of my issue!! one could not ask for better service at a very reasonable cost & they have a sense of humor !!!!! Great place to get your rig worked on.

May 24, 2026
Sriram Pulipaka
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Great service! Booking via text was incredibly easy. I dropped my car off at 10 AM and it was ready by 5:30 PM. Quick, transparent, and no-nonsense. However, I did have to wait two and a half weeks to get in, so I would have really appreciated a quicker appointment. That being said, if you can wait, the service is top quality and highly recommended!

May 4, 2026
Maddie Cann
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Maddie Cann Verified

As a young woman who doesn’t know anything about car maintenance, I had such a great experience here! Staff was extremely friendly and explained services I may need without pressuring me to agree to anything whatsoever. Great prices too!

November 17, 2025
rfitzsimmonsLIG
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Best mechanic shop I’ve ever been to. Not only were the guys communicative, but genuinely seemed like good, honest people. Their online inspection report was the more helpful than any other shop I’ve been to. Exceptional service and transparency. Will be going back for years to come.

November 12, 2025
Kevin Figueroa
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The guys at NEA are simply solid. The work’s done right and fixed usually the day of your appointment. They’ve never backed away from any type of repairs, even on my 1993 Toyota! Timely updates & fair pricing. What more can you ask from your mechanic?

October 15, 2025
Jenna Robinson
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Needed a new front subframe and coolant pipes for my 16’ legacy. Price was fair and communication excellent. This was my first time using them, but it definitely won’t be my last. Love that car and am not ready to give to up. Thank you for your work to keep it going. Special shout out to Jeff and James for answering my many questions too!

October 4, 2025
Sean Flynn
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Sean Flynn Verified

This was my first time working with Ken and his garage following a breakdown of our car. Ken was terrific - very communicative and took the time to walk thru options for the repairs. Importantly he delivered the work we discussed on time and at a fair price. I highly recommend New England Automotive

October 2, 2025

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