Troy's Best Auto Body Shop Inc.
3102 7th Ave, Troy
Albany, NY 00000
About Troy's Best Auto Body Shop Inc.
Troy's Best Auto Body (Albany area) restores wrecked 2021 Ram 1500s to better-than-before condition, provides daily updates on repair progress, and fixed a customer's front tires on top of the accident work. Outback repairs come out flawless and ready on the scheduled day, with quality parts.
The name is the review. New York collision and inspection-adjacent work. Rated 4.8 across 380+ reviews.
Customer Reviews
I had a great experience with Troy Best Auto. They got me in quickly, were professional from start to finish, and took the time to do the job right. They used quality parts when a lot of other shops either wouldn’t or wanted to cut corners. The communication was excellent, the work was top-notch, and they genuinely cared about getting my vehicle back on the road the right way. I highly recommend them to anyone looking for an honest, reliable auto shop.
I recently had the passenger side of my car repaired here after an accident, and I couldn’t be happier with the results. They did an amazing job my car looks brand new again!! The whole process was efficient and professional from start to finish. Everyone was very friendly and easy to work with, and they kept me informed throughout the repair. They also helped me through the insurance portion and worked with them to get the best possible job done. I was recommended to this shop by a friend, and I’m so glad I went with them. I would definitely recommend them to anyone needing auto body work done!
They don't call em Troy's Best for nothing. Got into a rough accident in my 21' Ram 1500 and they got it looking even better than before. Professional and communicative throughout the whole process. I wouldn't recommend anyone to go anywhere else.
On top of repairing my car from an MVA earlier this month. They continued to provide me with updates on my car on the DAILY, they also fixed my front tires when which needed new bead sealant with no charge!! On top the did a full interior detail of my car. When i brought my car to the shop i was expecting just the normal repairs that were damaged but they went above all expectations. My car looks and feels newer than ever! They are the most professional and trustworthy bodyshop out there. I will be going there for any future maintenance on my car and recommending their service to anyone!! 5 stars is not enough for these guys.
The staff at Troy's Best were incredibly helpful, respectful, and accommodating. They were always willing to work with my busy schedule and fit me in. My car was declared totaled by the insurance company, but the owner and mechanics at Troy's Best helped reduce the costs as much as possible to repair my car for a sensible price. They communicate well and frequently, do excellent repair work, and were willing to offer me helpful advice even when it didn't make them extra money.
The staff were friendly, courteous and very professional. The repairs by Troy’s Best to our Outback appear flawless and the vehicle was ready on the day scheduled. Even my wheels were washed & shined , while the car interior was detailed clean as well. I certainly would not hesitate to recommend them to others.
My car is my baby because it is the first car I ever owned brand new. When a tree branch fell off a tree and hit it, it damaged the side of the roof right above the door, were the curl of the roof starts and the side of the passenger door. I was so upset thinking the roof wouldn't be repairable. I contacted my insurance and it was covered so I started looking for a body shop. When I found Troy's Best Auto Body Shop. A small mom and pop shop that's been around since 1993 with great reviews. It told me I wanted this shop to fix my car. It told me that the owner(s) of this company takes pride in their work and that they do an excellent job. I made the right call. When I arrived the entire staff were polite, nice, and friendly. They reassured me they would take great car of my car. At that moment, I knew my car was in great hands and it was. They did an absolute excellent job. You can't even tell there was any damage to my car. I was so thrilled and so impressed with their work I still am in awe because I thought the roof wasn't fixable, but you cannot even tell there was any damage. What also makes this company so great. They took the time and detailed my car. I was blown away when they called telling me my car was ready and that they detailed it, at NO EXTRA cost. They just took it upon themselves to do it. Shout out to Erica! Over all I am really satisfied with this company. If any one ever needs body work I am recommending this company hands down. Or if I ever need more myself I am coming back here. You hear horror stories about mechanics and body shops, but this body shop took all those worries away. Just overall a great company with an amazing staff. Thank you to everyone at Troy's Best Auto Body Shop for taking such could car of my car.
I was sent to this body shop by insurance for a dent from a gate swinging into my car. Not only can you not tell anything ever happened, but one of the gentlemen detailed the entire thing when he certainly didn't have to. I'm pregnant and also have a toddler and this simple act of kindness brought tears to my eyes. The entire team was super polite and overall great to interact with
I can’t say enough good things about this body shop! From start to finish, the entire team was an absolute pleasure to work with. The staff is not only professional and knowledgeable, but also genuinely personable, treating you like a neighbor instead of just another customer. They took the time to explain everything clearly, gave me an honest estimate, and delivered exactly what they promised. What really stood out was their punctuality and reliability. My car was ready on time (actually a little earlier than expected!), and the quality of the work exceeded my expectations. On top of that, their pricing was more than fair, especially considering the level of service and care they put into every detail. It’s rare these days to find a business where you feel you can completely trust the people working on your car, but that’s exactly the kind of confidence this shop inspires. I left feeling not only grateful for the great repair but also happy to know I now have a go-to shop I can recommend wholeheartedly to friends and family. If you’re looking for professionalism, value, and a team that truly cares, this is the place to go!
I find most things about cars very stressful, especially when they break in any way shape or form. I’m very happy to have found Troy’s best because they make getting your car fixed pretty chill and not stressful! Easy to work with. Communicative. Very nice. Seem to be reasonably priced and do good work. I appreciate that they are not part of a corporate chain. My car insurance found them for me and I’m quite happy they did! Have been for two issues and both were resolved swiftly with minimal headache! Thanks to Mike and Khach!
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