District of Columbia Motor Vehicle Inspection Station

Everyone is always so nice and friendly. I’ve never had to wait more than a few minutes! On my last visit Spencer was so helpful! He solved my problem (needed a replacement sticker) so fast!

I recently had my first vehicle inspection since relocating to Washington, D.C., and it was an incredibly positive experience. The three gentlemen I interacted with throughout the process were exceptionally polite and kind. The entire process was remarkably swift, and I truly appreciate the efficient and well-run government service. Thank you to everyone who contributed to making this a pleasant experience.

Actually, I was pleasantly surprised! I went to the Inspection Station and received great service AND passed Yay! Then I headed to The DMV @ Benning Rd and was pleasantly surprised again! Mr. "K" gave great service (2nd time helping me) and Supervisor Ms. Wilkins or Wilson was very professional as well. There was no line at the Inspection Station and I was in and out in less that 15 minutes and about 15 minutes @ The DMV. (About 20 people) Going to both places and adding driving time between the two was less than an hour total! Unheard of right? TIP: Go on Saturday around the last 1 or 2 hours. Less people and moves faster. BE SAFE, use a handsfree device and buckle up! Oh and be kind. ☺️

I came here a couple weeks ago (10/25 around 10am) for my inspection, and honestly, I had a pretty similar experience to the reviewer named Jason from 3 months ago: the greeter was not there when I arrived, and when he showed up he was unfriendly, wouldn’t speak to me through my driver’s side window but instead chose to argue with me through my passenger window, and acted like I was the one getting aggressive when I was just trying to clarify that I was confused about the unclear signage and confused about his direction. After I got out of my car, I was told to walk around the outside of the building (south side) and wait up front, and I heard someone near my car refer to me as “little young thing over there.” Very unprofessional. I did not pass my inspection due to window tint, and I was told my front tint was fine but my back tint was at a 16 and it needed to be at a 15. He said he could give me a razor blade and I would have to scrape it off to pass. My window was dirty, so I thought maybe it was just a petty thing due to continued unprofessionalism. I also suspect he heard me make a disparaging remark in my frustration with what had already happened, which I am not proud of, but I’m only human. I left feeling completely humiliated and dehumanized. I was dreading returning, but of course I had to in order to pass inspection. HOWEVER, I went back yesterday 11/5 around 3pm and my experience was COMPLETELY different. I did not get the name of the greeter, but he certainly did his job. After that, I was met with a big smile from Tyrae (SHOUTOUT!!) in bay 3. His professionalism turned my opinion around immediately. He was kind, friendly, and understanding, and he had me walk to the front through the inside of the building (through a door on the north side). Another gentleman whose name I did not catch helped direct me as well, and he was very polite. Once Tyrae had finished the inspection, he let me know that because I had a salvage title, I was not allowed to have ANY tint, which I was not told previously. He asked if I wanted a razor blade to remove my tint, and I said yes. He told me to hurry since they were closing in 30 minutes, and I did, and I passed! I am so thankful to the team who was there yesterday. It’s crazy just how much a smile and good customer service goes a long way!! Thank you Tyrae and the rest of the team who was there yesterday!!

Not too much line today. (Tuesday 11:20 am.) Quick and nice.

Thank you to D’Angelo for checking our car seat installation! He said we had done a good job of it already, but showed us how we could tighten the strap for an even more secure fit. We’re very glad we came in and had someone so kind and competent check our seat!

Very professional staff and makes the process very fast. In and out on a busy day within 30 minutes.

Well. run and very efficient with friendly and helpful staff (Torrey Robinson). My recommendation is arrive first thing in the morning. Essentially you drive in where they plug a cable into your OBD-II port under your dashboard for the emissions test. You then pull forward and they put a sticker on your windshield that is good for two years. Could not have been easier. Also, although not checked by the DMV it’s a good idea to make sure your vehicle doesn’t have any defects such as brake lights or headlights out. And check your tire treads and wiper blades too.

An employee vandalized my car with a razor blade. He shredded and pulled half of my window tint without my permission. He then left the razor blade in my vehicle on the passenger seat. I went to complain to their front desk who completely dismissed me and said I didn’t know what I was talking about until they saw the damage, and proceeded to yell at the employee that was a liability issue. They told me they would have to fail me in the system. I couldn't drive home with zero visibility in both my windows so I asked for a blade and removed the tint myself across the street (rip my fingers). They have not offered any compensation, or help to remove it to drive home and have been dodging my calls and emails since.