Jackson's Complete Auto Care

4.6 (10 reviews)

660 W 6th Ave, Eugene

Eugene, OR 00000

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About Jackson's Complete Auto Care

Jackson's Complete Auto Care in Eugene fixes 26-year-old Mercedes pulley and serpentine belt breaks fast, hands out loaners during longer jobs, and helps you rank what needs fixing now versus later - Chet and Jim explain it all patiently. Bob's team stays realistic when diagnostics reveal more work than expected.

One Lexus strut quote ($1,800) got beaten elsewhere by half, and an Astro van AC repair didn't last - price the big jobs. Oregon no longer mandates emissions testing. Rated 4.6 across 252 reviews.

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Customer Reviews

4.6
Based on 10 reviews
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Andrea Van Sickle
Featured

I had a great experience with these guys. I felt they were honest, straightforward and supportive. Jim was wonderful to deal with and very patient with me and my concerns. Excellentexperience. I highly recommend!

June 21, 2026
Barbara Crocker
Featured

I’m very happy with Jackson’s! They did great work on my car and gave me a loaner to use while the work was being done. Chet was helpful and knowledgeable. He explained all my service needs. They’ve kept my car in excellent running condition. Thanks for your kindness and professionalism! Barb

June 18, 2026
Susan Briggs
Featured

Fast repair time. Very friendly service and fair price. My pulley belt broke which caused my serpentine belt to slip. It’s a 26 year old Mercedes but they had no problem ordering parts. I got my car back the next morning.

May 21, 2026
Christopher Moore
Featured

Bob and the team are helpful, knowledgeable, and realistic. I brought my van in and it turned out during the diagnostics that it was going to be more work than the vehicle was worth. They advised away from putting more money into the vehicle. This kind of integrity is essential to me because I'm not especially skilled with vehicles so I'm at the mercy of mechanics for help. Knowing they had my best interest in mind is what guarantees my business anytime I need mechanical work on my vehicles. Highly recommend!

February 24, 2026
Autumn Terrill
Featured

My car feels brand new after the services I received at Jackson's. They helped me choose which things were most needed for now on my car and I feel so much more confident traveling in ut again! The little details really go a long way too: I was touched when I noticed the front seats and floor were freshly vacuumed and saw the free car wash card and candy on the console. Vehicle repairs are very expensive so feeling like you're getting a little extra care stands out!

February 9, 2026
Greg Schultz
Featured

I heard your ad on KKNX radio. You diagnosed a fatal condition, a blown head gasket. Although you didn't fix it you saved what I would have spent trying to guess what was wrong. Thanks everybody for being friendly and helpful and for the suggestions going forward.

November 17, 2025
Kim Sinacola
Featured

We were very pleased with your service! You have an excellent staff that helped in deciding which direction we go with our auto maintainence next. We will see you again soon❣️

November 13, 2025
Ron Blacquiere
Featured

I have been taking my vehicles to Jackson’s for almost 30 years now. They always stand by their work. The people at Jackson’s are courteous and caring. The follow up is also fantastic. I can’t recommend them enough.

November 12, 2025
Brandon Wells

I went in there to get the front struts replaced on my 2010 lexus RX350 the owner quoted the job at 1,800 dollars! I found another place that did it for 700. The owner had a rude condescending arrogant attitude the entire time. Horrible customer service and over overpriced. shop around Trust me you can find better.

September 21, 2025
Tom Dogman
Tom Dogman Verified

Took a 2005 Astro van into Jacksons auto in July of 2023 with 153K miles on it. A/C had worked up till then. They charged me $550 and it lasted till next spring. Took it back and they charged me $955 and it lasted till the following spring. Went in this July and they wanted $3250 to fix it. I seemed to have 3 parts that needed to be changed. Cost for parts $125 off the street. They said that they could sharpen there pencil and do it for $2550. I smell a rat here. Needless to say they are not the A/C specialists they are supposed to be. BEWARE!!!

July 29, 2025

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