About Jiffy Lube
This Portland Jiffy Lube keeps the same faces for five to seven years running, which is the whole review - consistent, fast, honest service with no pressure to add services. Mike goes above and beyond for people rather than sales, and the staff held a customer's spot while they took an emergency phone call.
One oil-change customer found coolant and washer fluid empty afterward, so glance at the fluids before you drive off. Oregon has no emissions testing. Rated 4.6 across nearly 600 reviews.
Customer Reviews
I’ve been coming here for the past couple years because the service is consistently fast, honest, and done right. Stopped in before a road trip and the staff was friendly, professional, and thorough — no unnecessary upsells, just good work. This is my go-to spot and I always leave confident the job was done well. Highly recommend.
Mike truly goes above and beyond. You can tell he genuinely cares about people and takes pride in helping customers, not just selling to them. His professionalism, kindness, and willingness to help out made a real difference. I highly recommend visiting this location if you want to be treated like more than just a transaction. Five stars, no question!
Last week I was in the area and desperately needed some oil. I pulled in the bay directed by 2 employees. After being asked my mileage, which JJ had to help me locate I got the oil I needed. JJ and the crew were great. It has been quite some time that i encountered both management and employees all being extremely kind, pleasant, professional and efficient. Thank you JJ and team for an awesome experience.
Been coming to this same location for probably 5-7 years and it’s nice to see the same faces consistently. Always a fast experience, I never feel pressured to add on services. They also do a great job on my speciality vehicle to let me know & physically show me anything “off” on the suspension & other components — even though they know it’s not their sale to win & I will take it to a Jeep shop for that specific work. Just good people looking out & I think that’s worth mentioning because JL’s national brand presence has a different kind of reputation. This location just feels like a local spot where your neighbors work.
The worker offered services based on their diagnosis of my vehicle. For someone who doesn’t know anything about cars, I really appreciated that. He was kind and didn’t try to push other services which was why I stopped going to Jiffy Lube.
The team at this Jiffy Lube were friendly and fast. I had an important phone call come out of nowhere while I was waiting in line. I had to walk away from the noise to chat on a call for ten minutes. The attendant took care of everything while giving me a discount when I inquired about a coupon. I would definitely recommend this Jiffy Lube.
I used to change my engine oil at home. But no more. There’s a Jiffy Lube near my house and I have gotten to know and trust this shop. The same guys and gals have been working as a team for years. I appreciate the communication that they practice while doing the work and then doing the check out. I get the oil changed no mess no fuss. It’s clean and done. And there is usually a coupon that gives me a discount.
They did great they checked my transmission and added fluid my car as never ran so good ever Thank you so much you guys and girls at Jiffy Lube you rock and you just got your self a new customer...
Employees were nice and friendly but were either negligent or the company policies have changed. They didn’t check my brake lights etc or even wash my dirty windshield. Gone are the days, I suppose, when we sat in a nice waiting area and they even vacuumed the car floors.
I paid a lot of money for an oil change here the other day, only to find out today that my coolant was completely empty, and my windshield wiper fluid was also not filled. I had asked at the time if they had filled them, and the check out guy said yes. I had to go back to a separate Jiffy Lube to get fills tonight- super annoying and irritating . I’d really good service the first time I went there earlier in the year, I won’t be going back there.
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